Privacy policy

Privacy Policy

We respect your privacy here at The Urban Hawk. This Privacy Policy tells you what information we get from you, how we use it, and how we keep it safe when you shop on our website or place an order. 

1. Data We Gather

To provide efficient services, we may gather the following information.

  • Personal Data

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipment address

  • Device Info

  • The IP address

  • Browser type

  • Timezone

  • Cookies and similar technologies improve browsing.

2. How We Use Your Info

Your information is collected for commercial purposes solely, including:

  • Order processing and delivery

  • Customer support and order updates

  • Avoiding fraud and illegal transactions

  • Enhancing our website, products, and shopping experience

We only collect the data needed to deliver a safe and smooth service.

3. Secure Payments

Your payment security is crucial to us.

No one at our company stores or has access to your payment information. All transfers are carried out by third-party payment providers that are safe, encrypted, and follow industry standards. 

4. Information Sharing

Your privacy is always protected.

Your data is never sold, rented, or traded. We only share your data with reputable service providers like payment processors and shipping partners to complete your order or offer our services.

5. Cookies

Cookies help us provide you with a better website and shopping experience. Cookies allow us to save products in your cart, remember your preferences, and understand how you use our site.

Your browser settings can turn cookies on or off. But this might make it harder for the website to work. 

6. Your privacy rights

Location may determine your rights:

  • Access your personal data.

  • Request faulty data corrections.

  • Request personal data erasure.

  • Unsubscribe from marketing at any moment.

To exercise any of these rights, contact us using the information below.

7. Keeping the data

We keep your personal information for as long as it takes to meet legal, operational, and business needs. When it's no longer needed, it is safely thrown away or destroyed.

8. Changes to the privacy policy

This Privacy Policy might be changed if our services, the law, or the way we do business change. Any changes will show up right away on this page. 

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please feel free to contact us.

By accessing or using The Urban Hawk, you acknowledge that you have read and agreed to the terms outlined in this Privacy Policy.